Your Privacy Is Our Responsibility

０ Introduction and Scope

This Privacy Policy ("Policy") is issued by hk66 ("we", "our", "platform") and applies to the website https://hk66.cam and all related services. It describes what information we collect when you use our platform, how that information is used, who it may be shared with, and what your rights are.

By registering or logging in to our platform, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy applies only to individuals aged 18 or older. We do not knowingly collect personal information from minors.

１ What Information We Collect

We collect the following types of information to create, manage, and secure your account on the hk66 platform:

1.1 Information You Provide

• Full name, date of birth, and national ID / passport details
• Email address and registered mobile number
• Current residential address
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Documents submitted for account verification

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Login time, session duration, and browsing activity on the platform
• Information collected through cookies and similar tracking technologies
• Transaction history and gameplay logs

1.3 Information Received from Third Parties

• Information received through identity verification service providers
• Transaction confirmation data received through payment processors
• Information related to fraud prevention and anti-money laundering (AML) services

２ Purpose of Data Use

We use collected information only for the legitimate purposes listed below:

2.1 Account Management and Verification

We use your personal information to create your account, verify your identity (KYC), verify your age (21+), and ensure secure login. This is essential for the security and fair operation of our platform.

2.2 Transaction Processing

We need your information to successfully process deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay, to prevent fraud, and to maintain transaction records.

2.3 Customer Support

Our 24/7 live chat and email support team uses your information to resolve account-related issues. This helps ensure fast and effective assistance.

2.4 Responsible Gaming

We use information to monitor your gaming activity, identify potentially problematic behavior, and apply responsible gaming tools such as limit-setting and self-exclusion.

2.5 Legal Compliance

We retain information for defined periods to assist with audits, reporting, and investigations required under applicable laws and regulations.

2.6 Platform Improvement

Collected information is analyzed to improve the gaming experience, identify and resolve technical issues, and raise the quality of our services.

３ Cookies and Tracking Technologies

hk66 uses cookies and similar technologies to keep the website running smoothly. Cookies are small text files stored in your browser.

3.1 Essential Cookies

These cookies are required for the platform's core functionality — such as keeping your login session active, managing security tokens, and remembering your language preference. They cannot be disabled.

3.2 Functional Cookies

These cookies remember your preferences, such as display settings and game choices. Disabling them may limit certain features.

3.3 Analytics Cookies

We use analytics cookies to understand how users interact with the platform. This information is processed in aggregate and is not used to identify any individual.

Most cookies can be controlled through your browser settings. However, disabling certain cookies may cause some platform features to not work correctly.

４ Data Sharing and Disclosure

hk66 never sells, rents, or commercially transfers your personal information to third parties. Information may be shared only in the limited circumstances described below:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, fraud prevention services, and technology infrastructure providers may receive the information necessary to operate our services. These parties operate under strict confidentiality agreements and may use the information only for specified purposes.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or applicable law. In such cases we will make every effort to notify you, unless prohibited by law.

4.3 Fraud and Security

Information may be shared with relevant authorities or investigative agencies to prevent fraud, money laundering, or other unlawful activity.

4.4 Business Changes

In the event of a change of ownership, merger, or acquisition of hk66, your information may be transferred to the new party. That party will also be required to uphold privacy standards equivalent to this Policy.

５ Data Retention and Security

5.1 Retention Period

We retain your information for as long as your account is active and for as long as necessary thereafter. Certain information may be kept for a defined period after account closure due to legal obligations, dispute resolution, or contractual requirements.

5.2 Security Measures

hk66 uses SSL/TLS encryption to secure all data transmissions. Data stored on our servers is also encrypted. Our security measures include:

• Access controls — only authorized personnel may access personal information
• Regular security audits and vulnerability assessments
• Two-factor authentication (2FA)
• Data backup and disaster recovery planning
• Regular privacy and security training for staff

Even so, complete security on the internet cannot be guaranteed. We take every precaution, but if an unauthorized access incident occurs, we will take immediate action and notify affected users.

６ Your Rights

As a user of the hk66 platform, you have the following rights:

6.1 Right of Access

You may request a copy of the personal information we hold about you. We will fulfill this request within a reasonable timeframe.

6.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly from your account settings.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations or ongoing disputes.

6.4 Right to Restrict Processing

You may request that the use of your information be limited for specific purposes, particularly where the accuracy of the information is in dispute.

6.5 Right to Lodge a Complaint

If you have any concerns about our Privacy Policy or the use of your data, please contact us directly first. We review every complaint seriously.

To exercise any of the above rights, please contact us through our support channels.

７ International Data Transfers

Some of the technical infrastructure used to operate hk66's services may be hosted on servers located outside Bangladesh. In such cases your information may be transferred internationally.

Whenever a data transfer is required, we ensure that the receiving party maintains equivalent privacy protection standards. All data transfers are completed through encrypted channels.

８ Protection of Children and Minors

hk66 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors or allow them to open accounts.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you suspect that someone you know who is a minor is using our services, please contact us immediately.

９ Changes to the Policy

hk66 reserves the right to amend or update this Privacy Policy as needed. When changes take effect, the "Last Updated" date shown at the top of the Policy will be revised.

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continued use of the platform after changes have been made will be taken as acceptance of the updated Policy.

We recommend that you review this Policy regularly to stay informed about the latest information.

１０ Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our support team is available around the clock (BST, UTC+6) and ready to assist in Bengali.

We generally aim to respond to emails within 24 hours. For urgent matters, live chat is the fastest way to reach us.